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Strong employer brand plus a popular Product Manager title increase applicant density but seniority limits volume.
Requires deep customer service and operations context and cross-organizational influence, reducing transferability.
Explicit 10+ years requirement and senior product leadership expectations make filters strict.
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Define and own the long-term product vision, strategy, and roadmap for Amazon Customer Service Associate Workspace to improve daily associate experience.
Develop a coherent, unified product experience spanning work management, communication, performance visibility, recognition, and engagement for a global workforce.
Partner cross-functionally to align roadmaps, integrate AI personalization, and measure impact beyond adoption including cognitive load and operational outcomes.
10+ years in product/program management, product marketing, business development, or technology roles.
Demonstrated experience owning and driving roadmap strategy and end-to-end product delivery.
Bachelor's degree.
Work Experience Required: 10+ years blending product and program management with strategic initiative execution.
Experienced in defining product strategy and delivering zero-to-one, highly ambiguous enterprise product solutions with broad cross-organizational scope.
Skilled at influencing senior leaders across multiple functions without direct authority to align on vision and execution.
Strong ability to blend customer insights with technical and operational considerations to deliver incremental value and simplify complex experiences.