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Metro location, popular L&D role, broad skillset required, and strong employer brand increase applicant competition.
Core L&D skills transfer across industries, though cards/financial domain knowledge is preferred, giving medium sensitivity.
No explicit years but mandatory LMS, facilitation, instructional design and domain knowledge create moderate filtering.
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Design, deliver, and evaluate training programs aligned with organizational goals to enhance employee skills and performance.
Manage training resources including budgets, materials, and external partnerships for effective program delivery.
Track and report training metrics such as attendance, completion rates, assessment results, and business stakeholder feedback to measure impact.
Graduation or Post Graduation degree mandatory.
Proficiency in Learning Management Systems (LMS) and instructional design tools.
Experience in training facilitation, assessment, data analysis, and project management.
Work Experience Required: Not explicitly mentioned in the JD.
Experience working in or knowledge of Credit Cards, BPO, Banks, NBFCs, Telecom, or Insurance sectors favored.
Strong skills in program management, stakeholder management, data analysis, and business acumen.
Ability to manage training projects end-to-end with measurable impact on skill gaps and job performance.