





Mid-level ERP support in Chennai with 5+ years specified, niche Maconomy skill reduces candidate density.
Requires Maconomy financials and ERP finance module expertise, limiting cross-industry transferability.
Requires 5+ years plus Maconomy expertise and ServiceNow ITSM experience, making filters strict.
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Provide Level 2 and Level 3 technical support for Deltek Maconomy Financials, focusing on core modules like AP, AR, GL, Fixed Assets, Timesheets, and Contract Management.
Manage incident, problem, and change requests end-to-end using ServiceNow, ensuring compliance with SLA and XLA metrics.
Collaborate with architects and development teams to analyze requirements, design system solutions, and advise on software selection for modernization and integration.
5+ years experience with ITSM tools such as ServiceNow.
Experience supporting Maconomy ERP in enterprise or multi-entity environments.
Familiarity with incident, problem, and change management processes within SLA-driven AMS environments.
Work Experience Required: 5+ years as explicitly mentioned.
Experienced in technical consulting for application support and solution architecture evaluation, especially for ERP systems like Maconomy.
Able to perform root cause analysis and permanent issue remediation in a complex transactional data environment.
Comfortable operating within structured ITSM governance and collaborating across functional teams for system modernization.