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Job Description
Structured overview of role & requirementsAbout This Role
Design and implement complex Pega Customer Decision Hub (CDH) integration solutions including data ingestion, real-time decisioning, and NBA (Next-Best-Action) processing.
Lead as CDH Tech Lead: review designs, enforce best practices, estimate and prioritize backlog, mentor developers, and coordinate across BAs, consultants, and data engineering teams.
Manage DevOps pipelines, version control, incident triage, and continuous improvement for large-scale Pega decisioning workloads including real-time and batch Primary Schedule runs.
Minimum Requirements
Mandatory certifications: CSA, CSSA, CPDC (LSA preferred).
Deep expertise in Pega PRPC platform, especially Customer Decision Hub (CDH) and integrations.
Experience with OAuth 2.0, REST API development within Pega, Kafka, JMS/MQ, and enterprise data flows.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in leading technical teams for Pega CDH implementations and complex enterprise integration projects.
Strong skills in decisioning concepts such as NBA, Interaction History, engagement policies, and strategy debugging.
Hands-on in DevOps, agile methodologies, performance tuning, and enforcing non-functional standards in Pega environments.