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Strong employer brand, Bengaluru metro location, and mid-level analytics role drive high candidate competition.
Core analytics skills transfer across industries, but customer and social-media experience increases domain specificity.
Explicit 3–5 years requirement, client-facing expectation, and analytics tooling skills create moderate shortlisting strictness.
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Analyze data sets from Sprinklr platform to generate actionable insights and recommendations for multiple business units including marketing, brand, product, customer service, R&D, and corporate communications.
Own deliverables and client communication for assigned customers, synthesizing data into impactful, action-oriented reports for stakeholders.
Identify opportunities to improve efficiency and communicate key findings and insights to senior stakeholders and peers, both conversationally and via formal presentations.
3 to 5 years of experience in customer insights or analytics roles.
Client-facing experience is mandatory.
Proven competency in data analytics tools and methodologies, including data collation, harmonization, visualization, and business case presentation.
Experience in designing Microsoft PowerPoint presentations is required; graphic design skills are a plus.
Experience working with social media management platforms or software is advantageous, indicating domain familiarity.
Skilled at connecting data points to form the bigger picture and driving decision-making based on data insights.
Capable of defining, analyzing, and implementing end-to-end analytic solutions tailored to client requirements.