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Strong employer brand, Bengaluru metro location, and mid-level analytics role drive high candidate competition.
Core analytics skills transfer across industries, but customer and social-media experience increases domain specificity.
Explicit 3–5 years requirement, client-facing expectation, and analytics tooling skills create moderate shortlisting strictness.
Analyze data sets from Sprinklr platform to generate actionable insights and recommendations for multiple business units including marketing, brand, product, customer service, R&D, and corporate communications.
Own deliverables and client communication for assigned customers, synthesizing data into impactful, action-oriented reports for stakeholders.
Identify opportunities to improve efficiency and communicate key findings and insights to senior stakeholders and peers, both conversationally and via formal presentations.
3 to 5 years of experience in customer insights or analytics roles.
Client-facing experience is mandatory.
Proven competency in data analytics tools and methodologies, including data collation, harmonization, visualization, and business case presentation.
Experience in designing Microsoft PowerPoint presentations is required; graphic design skills are a plus.
Experience working with social media management platforms or software is advantageous, indicating domain familiarity.
Skilled at connecting data points to form the bigger picture and driving decision-making based on data insights.
Capable of defining, analyzing, and implementing end-to-end analytic solutions tailored to client requirements.