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Mid-level, common operations analyst role (2–5yrs) in metro hubs increases candidate competition.
Core skills like resource management, onboarding, Excel and reporting are highly transferable across industries.
Explicit 2–5 year requirement and domain-specific ops experience make shortlisting moderately strict.
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Manage day-to-day operations supporting professional services delivery including profile preparation, interview coordination, and resource tracking.
Maintain and update operational trackers, dashboards, and portals to ensure accurate and audit-ready data for demand fulfillment and project health reporting.
Support project operations including resource allocation, timesheet tracking, billing validation, onboarding coordination, and ad-hoc reporting requests.
2-5 years of experience in operations, project coordination, or professional services support.
Proficient in Excel and Google Sheets with strong organizational skills and attention to detail.
Ability to work flexible hours to support US and European time zones.
Strong verbal and written communication skills with professional stakeholder follow-up ability.
Experienced in managing multiple operational tasks simultaneously with high accuracy and timeliness.
Familiar with resource management and delivery operations processes in a professional services or technology consulting environment.
Comfortable working in a fast-paced, cross-geography team setting with proactive issue identification and resolution approach.