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Tier-1 brand, generalist mid-market sales role, and metro location create high competition.
Relationship and sales skills are transferable, but fintech/payments experience preference raises industry specificity.
Preferred merchant/sales experience and KPI/target requirements imply moderate filtering for relevant sales background.
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Own relationship management with existing merchants in the Paytm enterprise mid-market segment, ensuring sustained engagement and product adoption.
Drive usage and cross-selling of Paytm products including payments, soundbox, and financial services to meet assigned targets and KPIs.
Resolve merchant queries promptly and collaborate with internal teams to address merchant concerns and identify growth opportunities.
Graduate in any discipline.
Experience in sales, merchant acquisition, or customer engagement preferred but not explicitly mandatory.
Basic understanding of digital payments and fintech.
Work Experience Required: Not explicitly mentioned in the JD.
Demonstrated ability in relationship management with a focus on retention and growth within fintech or payment ecosystems.
Comfortable working in a target-driven environment with ownership and accountability for merchant performance metrics.
Capable of coordinating cross-functional teams and handling merchant escalations effectively to drive business outcomes.