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Tier-1 brand, metro location, popular mid-market merchant sales role increasing applicant competition.
Fintech/payments familiarity is preferred, but relationship and sales skills transfer across industries.
Moderate emphasis on prior merchant sales experience and target achievement, but no strict years or certifications.
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Build and maintain long-term relationships with existing merchants to drive engagement and usage of Paytm products including payments, soundbox, and financial services.
Educate merchants on new features, offers, and services while resolving queries and providing timely support to ensure seamless merchant experience.
Achieve assigned targets and KPIs by monitoring merchant performance, identifying growth opportunities, and coordinating with internal teams to address concerns.
Graduate degree in any discipline.
Experience in sales, merchant acquisition, or customer engagement preferred.
Basic understanding of digital payments and fintech required.
Work Experience Required: Not explicitly mentioned in the JD.
Proven ability to manage and grow relationships with merchants in fast-paced, target-driven environments.
Familiarity with fintech and payments ecosystem enabling effective merchant education and problem resolution.
Strong operational ownership and accountability demonstrated through achievement of sales or engagement targets.