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Strong Tier-1 brand, metro location, and generalist associate role attract many applicants.
Banking fraud and Visa-specific claims require domain knowledge, limiting cross-industry transferability.
No explicit years or certifications but regulatory and Visa/fraud skills make filters moderately strict.
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Investigate, monitor, and resolve Visa Debit Card fraud claims in compliance with Regulation E guidelines.
Use multiple online computer systems to research claims, apply regulatory and VISA rules, and document all findings to reach claim decisions.
Communicate claim resolutions to customers ensuring accuracy and adherence to operational standards.
Work Experience Required: Not explicitly mentioned in the JD.
Must have strong analytical, research, and problem-solving skills with attention to detail.
Proficiency in data entry, interpreting documents, and applying regulatory and VISA rules to claims.
Ability to work effectively in a fast-paced environment, handling multiple tasks accurately.
Experienced in financial crimes or fraud claim investigations involving Visa Debit Card transactions.
Capable of synthesizing complex data from multiple sources to make well-informed claim decisions under regulatory guidelines.
Operates well within structured procedures ensuring risk and compliance obligations are met, maintaining high quality and accuracy standards.