Back
Strong employer brand, common facility role, metro location, and broad skill requirements increase competition.
Facility management skills are transferable across industries, though client-specific processes raise domain specificity.
No explicit years but mandatory FM experience and software/visitor-management requirements create moderate screening.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Oversee and manage operations of the Front Office ensuring professional service delivery to visitors and employees.
Direct and coach Front Office staff including managing rosters, training, and performance, ensuring compliance with company processes and customer satisfaction standards.
Coordinate with multiple departments and senior leadership to manage visitor experience, handle complaints, and ensure all front office equipment and communication are maintained and operational.
Proven working experience as a Community Manager or within Facility Management industry.
Experience in handling visitor management software and Microsoft Office applications.
Ability to confidently present to clients and manage a professional customer service team environment.
Location requirement: On-site at Pune, Maharashtra; Scheduled weekly working hours: 48 hours.
Experienced in managing front office operations with strong coordination and communication capabilities across departments and leadership levels.
Capable of handling escalations, audits, and compliance requirements effectively, including crisis and emergency procedures.
Demonstrates competence in training and managing teams to deliver upscale, professional service with emphasis on customer satisfaction and process adherence.