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Job Description
Structured overview of role & requirementsAbout This Role
Ensure consistent delivery of workplace services aligned with SOPs and SLAs to maintain occupant and guest experience standards.
Manage day-to-day operations of the workplace team and vendor partners, including compliance monitoring and performance reviews to meet service level agreements.
Lead continuous improvement initiatives, handle incident reporting and escalation, and coordinate critical out-of-hours support and emergency responses.
Minimum Requirements
Minimum 1 year of experience in facility management or hospitality industry.
Bachelor's degree in Hospitality Management.
On-site work location in Bengaluru, Karnataka.
Scheduled weekly working hours: 48 hours.
Ideal Candidate Profile
Detail-oriented and proactive in ensuring workplace service quality and operational excellence.
Experience managing vendor relationships and enforcing compliance to operational procedures and standards.
Ability to analyze data and implement continuous improvement and cost-saving measures in workplace services.