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Strong brand, mid-level generalist title, and broad skills increase applicant competition.
Transferable across logistics, warehousing, and distribution roles but limited for unrelated industries.
Explicit 2–4 years logistics experience and shift leadership produce moderately strict shortlisting.
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Lead and manage all outbound operational activities including processing, sorting, loading, and dispatching shipments within assigned shift ensuring adherence to service commitments and network cut-off timelines.
Provide frontline leadership to operations staff and territory service representatives to ensure effective manpower deployment, safety compliance, shipment accuracy, and productivity during the shift.
Maintain operational governance by monitoring shift performance metrics, ensuring timely documentation, coordinating with inbound operations, and escalating risks promptly.
Education: Graduate in any discipline OR 10+2 with a 3-year Diploma from recognized institution.
Work Experience Required: 2–4 years in courier, express logistics, warehousing, distribution or supply chain operations with frontline operational team leadership.
Must have experience in outbound operations, shipment processing, dispatch planning, loading, routing and service centre operations.
Not explicitly mentioned in the JD: Notice period requirement.
Experienced in leading shift operations and frontline teams in courier or logistics outbound operations environment.
Able to drive operational productivity, safety, compliance, and quality standards in a fast-paced service centre setting.
Strong orientation to operational governance, process adherence, and real-time problem escalation with a focus on dispatch accuracy and workforce management.