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Strong Tier-1 brand, mid-level generalist operations role attracts many qualified logistics applicants.
Role requires logistics and hub operations experience, making cross-industry transfer limited.
Explicit 3–5 years logistics/hub operations requirement but no niche certifications, so moderate filter.
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Manage day-to-day operations of eCommerce shipments within the assigned Surface Hub, ensuring timely receipt, processing, consolidation, and dispatch.
Coordinate with internal teams and transport partners to optimize shipment flow, maintain network connectivity, and meet service quality targets.
Monitor operational performance against SLAs, address shipment exceptions proactively, and implement process improvements for operational excellence.
Bachelor's Degree in any discipline required; Logistics, Supply Chain, or Operations Management certifications advantageous.
3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations.
Experience managing hub operations, shipment processing, mid-mile logistics, and surface linehaul coordination in a high-volume environment.
Work Experience Required: 3–5 years in relevant logistics/hub operations domain.
Demonstrated ability in coordinating complex operational workflows involving multiple internal stakeholders to meet network and service commitments.
Experienced in managing surface network and linehaul shipment logistics ensuring timely dispatch and network adherence.
Strong operational focus on SLA management, exception handling, process improvements, and performance reporting in eCommerce logistics context.