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Metro location, recognizable global brand, mid-level generalist HR title, and broad requirements increase competition.
HR operations skills are moderately transferable across industries, though regional benefits and compliance add specificity.
Explicit 2-5 year requirement plus HR systems knowledge and compliance checks raise selection rigidity moderately.
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Provide end-to-end HR support for North America including onboarding, data administration, absence and exit management, benefits administration, and employee life cycle activities.
Maintain and govern completeness and correctness of employee data across HR systems ensuring high data quality and confidentiality.
Collaborate with HR Operations team and regional/global centers for continuous improvement of HR operational processes focusing on customer experience and compliance.
2-5 years of experience in end-to-end HR Operations managing Employee Life Cycle and Employee Data management.
Bachelor’s or Master’s degree in a related field required.
Strong knowledge of HR systems such as Oracle HCM, Service Management Tool, Basware invoicing; experience in Shared Services organizations supporting multiple countries is a plus.
Proficiency in Microsoft Office suite; excellent written and spoken English required.
Experienced in handling HR operations within Shared Services or multi-country environments with strong operational ownership of employee lifecycle processes.
Detail-oriented with proven ability to maintain data quality and compliance with statutory and data protection requirements.
Effective communicator skilled in collaborating across teams and improving customer experience and operational processes.