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Mid-level HR/L&D role, metro location, generalist skillset and broad hiring pool increases competition.
Hospitality-specific service standards and compliance requirements raise industry sensitivity, though L&D skills remain partly transferable.
Mandatory 5–8 years plus preferred hotel-L&D experience and specific compliance skills imply medium shortlisting strictness.
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Develop and implement annual Learning & Development plans aligned to hotel business objectives and brand standards, including budgeting and training needs analysis.
Plan, coordinate, and facilitate diverse training programs covering service, leadership, compliance, and operational skills.
Manage onboarding, talent/leadership development, training effectiveness evaluation, compliance, external partnerships, and reporting for continuous improvement.
Bachelor's degree in Human Resources, Hotel Management, Business Administration, or related discipline.
5–8 years relevant experience in Learning & Development or Talent Development, preferably in hospitality and hotel L&D roles.
Proficient with MS Excel, Word, PowerPoint; experience with training needs analysis, budget management, reporting, and facilitation.
Work Experience Required: Minimum 5–8 years in L&D; Notice period: Not explicitly mentioned in the JD.
Experienced in hospitality sector with strong understanding of hotel operations, service standards, and employee development.
Skilled in designing measurable training interventions and utilizing digital learning platforms/LMS.
Capable of stakeholder management including department heads, external trainers, and employees to align learning programs with business priorities.