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Job Description
Structured overview of role & requirementsAbout This Role
Manage outbound calls to customers who have enquired about hearing aids and address their needs.
Guide customers to the nearest clinic and encourage them to visit for consultation.
Support appointment booking, update customer records, and aid in lead conversion to clinic walk-ins.
Minimum Requirements
Experience in outbound calling, telesales, or telecalling preferred.
Basic computer knowledge required.
Good communication and customer handling skills mandatory.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in outbound sales or telecalling roles with customer engagement focus.
Comfortable working in healthcare or clinic-related environments or processes.
Capable of effectively guiding and convincing customers over the phone to take desired actions.