Customer Service - Digital Sales - Housing - DS - Sales - Indore - NRK Tech Park - J Grades
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Job Description
Structured overview of role & requirementsAbout This Role
Achieve business targets by acquiring new client relationships through multiple digital sales journeys, specifically for housing finance products.
Cross-sell multiple financial products based on customer needs while adhering to all policies and guidelines for lead updates and closures.
Collaborate with internal and external teams to ensure timely service delivery, execute planned sales campaigns, and maintain customer satisfaction metrics.
Minimum Requirements
Graduate degree mandatory; Masters/Postgraduate is optional.
1-2 years of experience in Offline/Online Channel sales, Home Loan, or Affordable Housing Finance sales.
Knowledge of financial products like Home Loans and Mortgages, statutory compliance, local market procedures, and legal agreement reviews.
Must clear a specified certification examination within timelines; Work Experience Required: 1-2 years in relevant sales domain.
Ideal Candidate Profile
Experienced in housing finance sales with a track record of meeting/exceeding sales and customer acquisition targets in digital or offline channels.
Capable of managing full customer lifecycle, from lead generation to closure, ensuring zero errors in policy adherence.
Strong analytical and communication skills to handle data-driven opportunity sizing and collaboration with diverse stakeholders in sales and service delivery.