Customer-Focused Software Engineer (Backend development team)
Check Point Software Technologies Ltd.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Investigate and resolve complex customer-reported issues affecting backend services in production environments.
Develop bug fixes, enhancements, and stability improvements for enterprise-scale backend services and APIs.
Collaborate directly with customers and cross-functional teams (Support, QA, Product, Engineering) to improve product reliability, performance, and customer experience.
Minimum Requirements
B.Sc. in Computer Science, Software Engineering, or equivalent practical experience.
1–3 years of backend software development experience.
Hands-on or academic experience in backend programming with Python and/or Java.
Basic knowledge of backend services, distributed systems, REST APIs, relational databases (PostgreSQL or MySQL), cloud or containerized environments, and Git/CI/CD workflows.
Ideal Candidate Profile
Engineer comfortable working at the intersection of customer engagement and backend development in large-scale, enterprise-grade security products.
Able to handle both rapid bug fixes and deep root-cause investigations with a methodical and analytical approach.
Experience or interest in AI/ML technologies and AI-assisted development tools, with strong communication skills to interface across technical and customer teams.