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Strong employer brand plus metro location and senior product role increase candidate competition moderately.
Role requires specialized disputes/payments and enterprise product experience, limiting cross-industry transferability.
Senior director role with required platform, payments, and AI experience makes shortlisting highly selective.
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Own strategic platform domains within Mastercard's next-generation disputes ecosystem, defining vision, objectives, and measurable business outcomes.
Lead product strategy and execution across multiple agile teams, prioritizing large-scale backlogs and aligning roadmaps with corporate strategy and regulatory requirements.
Drive adoption and scaling of AI technologies in dispute management products, including automation, predictive decisioning, and generative AI integration.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in product management with emphasis on platform development and strategy in fintech, payments, or related domain highly preferred.
Experience working with AI, machine learning, automation technologies in product development.
Location: Pune, India (onsite or local presence implied).
Senior product leader comfortable managing complex, enterprise-scale products involving multiple teams and stakeholders in global, matrixed organizations.
Experienced in disputes, chargebacks, fraud management, or case management ecosystems within fintech or banking products.
Proven ability to influence executive leadership and shape strategic investment decisions with data-driven, outcome-based planning.