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Tier-1 brand, mid-level generalist operations role, 3–5 years requirement, metro appeal increases candidate competition.
Role demands freight forwarding and air-freight operational expertise, limiting cross-industry transferability.
Explicit 3–5 years freight forwarding and air export/import billing expertise required.
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Manage end-to-end Air Export and Import operations including booking, documentation, milestone updates, manifesting, handover, and cargo release.
Create and maintain accurate Sales and Purchase Orders, shipment data and financial records ensuring timely customer invoicing and revenue recognition.
Monitor shipment and financial performance metrics, investigate exceptions, and act as operational and financial subject-matter expert coordinating with global stakeholders.
Graduate or equivalent qualification.
3-5 years of relevant experience in freight forwarding, preferably Air Export and/or Import operations.
Good knowledge of Air Freight operations, shipment documentation, order management, billing and financial processes.
Proficiency in MS Excel; Work Experience Required: 3-5 years in relevant domain.
Experienced professional with solid exposure to global air freight customer operations within freight forwarding.
Detail-oriented with strong analytical and problem-solving skills, especially in reconciliations and Root Cause Analysis.
Capable of managing multiple activities adhering to SLAs and maintaining strong stakeholder communication across global/regional teams.