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Strong employer brand, metro location, mid-level generalist facilities role, and broad vendor/SLA requirements increase applicant competition.
Facilities management and vendor coordination skills transfer across industries moderately, though site-specific compliance creates domain bias.
No explicit years or certifications but requires vendor management, HSE compliance and shift flexibility so moderate filters apply.
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Manage and oversee all soft services operations including housekeeping, pest control, landscaping, vendor activities, events management, and daily deployment of vendor staff.
Conduct routine site inspections and audits to ensure compliance with building processes, health, safety, and environmental regulations, and maintain high standards of service delivery as per SLAs and contracts.
Support budget tracking, cost control, vendor & contract management, client engagement, and continuous improvement initiatives related to soft services on-site in Mumbai.
Work Experience Required: Not explicitly mentioned in the JD
Must be willing to work in multiple shifts and timings.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) required.
On-site location requirement: Mumbai, Maharashtra, India; Scheduled weekly hours: 48 hours.
Experienced in managing soft services operations within a facilities management environment with strong vendor and contract management skills.
Capable of performing regular site inspections, compliance monitoring, and ensuring adherence to SLAs and safety standards.
Skilled in coordination with clients, vendors, and internal teams for effective service delivery, reporting, and continuous improvement.