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Job Description
Structured overview of role & requirementsAbout This Role
Lead requirements gathering and translate business needs into functional and technical documentation for Telecom Managed Services solutions.
Analyze and optimize business processes to improve operational efficiency aligned with industry best practices.
Support solution design, functional testing, and collaborate with IT and business teams through project delivery including UAT and stakeholder communication.
Minimum Requirements
Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
3–5+ years of Business Analyst experience, preferably in Telecom or Managed Services.
Proficiency with documentation and collaboration tools such as Excel, PowerPoint, Visio, JIRA, Confluence.
Experience working effectively with remote, cross-functional teams.
Ideal Candidate Profile
Experienced in Telecom or Managed Service Provider environments, understanding industry-specific processes and challenges.
Skilled at bridging business and technical teams, facilitating clear communication and stakeholder alignment.
Capable of managing multiple initiatives remotely across time zones with strong organizational and process improvement focus.