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Strong employer brand, metro Gurgaon location, and a generalist mid-level BA role increase candidate competition.
Core BA/process skills transfer across sectors, but legal/regulatory experience preference raises domain specificity.
Mandatory 7+ years plus preferred legal/regulatory and process-improvement experience increases shortlisting strictness.
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Analyze and improve General Counsel operations by mapping processes, identifying inefficiencies, and designing simplified, standardized future-state processes.
Translate business needs into requirement documents, user stories, and acceptance criteria to guide technology and process change.
Collaborate with stakeholders and delivery teams to ensure operational improvements and technology solutions deliver measurable business value.
7+ years of experience as Business Analyst, Process Analyst, or similar in process analysis and improvement.
Strong skills in end-to-end process mapping, requirement gathering, and stakeholder engagement.
MBA, Engineering degree or equivalent qualification.
Experience supporting technology-enabled change including automation, system implementation, and UAT.
Experienced at working in complex, regulated environments such as legal operations, compliance, risk, or financial crime functions.
Capable of managing cross-functional collaboration between business, technology, and leadership teams with strong analytical and communication skills.
Comfortable driving operational efficiency through process optimization and technology adoption while maintaining control and compliance standards.