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Tier-1 brand, common HR associate role, mid-level 1–3 years, Bengaluru metro increase applicant competition.
HR operations skills and HRIS experience are broadly transferable across industries.
Explicit 1–3 years requirement and mandatory HRIS/tool experience enforce moderate selection filters.
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Process routine employee lifecycle transactions accurately and timely using HR systems and ticketing tools.
Monitor service queues, response times, and SLAs to meet team targets; respond to employee and manager queries, escalating complex issues as needed.
Maintain and improve data quality through validations, reconciliations, bulk updates, and prepare reports/dashboards to track trends and support improvements.
Bachelor’s degree in business, human resources, information systems, or related field.
1 to 3 years’ experience in HR operations, shared services, customer support, or data management.
Practical experience with HR systems or ticketing tools (e.g., Workday, ServiceNow).
Role is hybrid based in India with on-site attendance as defined locally.
Experienced in managing HR transactional processes with strong attention to detail and compliance.
Comfortable working in cross-functional, geographically distributed teams and handling data and employee queries efficiently.
Able to create basic reports/dashboards and contribute to continuous improvement initiatives in HR operations.