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Job Description
Structured overview of role & requirementsAbout This Role
Lead requirements gathering, translate business needs into functional and technical specifications for telecom managed services.
Analyze and improve business processes to enhance operational performance and align with industry best practices.
Support solution design, high-level functional testing, and ensure smooth user acceptance testing and transition to production.
Minimum Requirements
Bachelor's degree in Business, Computer Science, Information Systems, or related field.
3–5+ years experience as a Business Analyst, preferably in Telecom or Managed Services industry.
Proficiency in tools like Excel, PowerPoint, Visio, JIRA, Confluence, with knowledge of SQL as a plus.
Experience working with remote teams and cross-functional stakeholders; familiarity with SDLC, Agile, or Waterfall methodologies.
Ideal Candidate Profile
Experienced in Telecom, ISP, or Managed Service Provider environments with a strong understanding of their business operations.
Capable of bridging business and technical teams, managing stakeholder expectations, and supporting project delivery timelines.
Highly organized and comfortable managing multiple initiatives remotely across time zones using collaboration platforms.