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Job Description
Structured overview of role & requirementsAbout This Role
Lead transition and management of outsourced AI Managed Services to streamline client operations and optimize service delivery.
Manage delivery teams, oversee delivery risk, and implement continuous improvement strategies including automation frameworks for operational efficiency.
Engage with executive stakeholders, manage budgets and commercial outcomes, and coach teams to drive results and service excellence.
Minimum Requirements
Minimum 15+ years of relevant experience in AI Managed Services or related fields.
Bachelor's degree is mandatory.
Must have expertise in AIOps, AI Managed Services, client engagement and delivery leadership, executive stakeholder management, and P&L management.
Oral and written proficiency in English required.
Ideal Candidate Profile
Experienced leader managing end-to-end AI Managed Services with proven ability to handle client engagements and delivery strategy at senior levels.
Strong background in automation framework design, business process automation, and operational performance management.
Skilled in applying systems thinking and leading teams in complex environments while maintaining clear communication and stakeholder engagement.