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Job Description
Structured overview of role & requirementsAbout This Role
Manage and support Microsoft Teams platform and endpoint devices including desk phones and collaboration hardware.
Provide operational support and troubleshooting for global user base to ensure high service availability and user experience.
Drive proactive monitoring, automation with PowerShell scripting, and continuous improvement of communication and device services.
Minimum Requirements
Bachelor’s degree in Computer Science.
5+ years of experience in Microsoft Teams and Unified Communications platforms.
Proven experience managing enterprise communication platforms and end-user devices.
Not explicitly mentioned in the JD: notice period or specific location requirements.
Ideal Candidate Profile
Experienced in enterprise-scale Microsoft Teams environment operations and device management.
Skilled in scripting automation (PowerShell) for operational efficiency and issue resolution.
Capable of working in a global support environment ensuring compliance and high availability of communication services.