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Job Description
Structured overview of role & requirementsAbout This Role
Manage outbound calls to customers who have enquired about hearing aids, focusing on converting interest into clinic visits and sales.
Understand customer needs and provide guidance on clinic processes and appointments.
Maintain and update customer records, supporting lead conversion and increasing clinic walk-ins.
Minimum Requirements
Experience in outbound calling, telesales, or telecalling preferred.
Basic computer knowledge for updating customer records.
Good communication skills for customer interaction over the phone.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Operates effectively in a telesales or outbound calling environment with customer-facing responsibility.
Familiarity with healthcare or clinic processes is advantageous.
Skilled at guiding and convincing customers remotely to take next steps such as clinic visits.