Assessment Operations Controller

Manage and maintain production schedules, trackers, workflow documentation, and content records for assessment content.

Coordinate content development activities and meetings with internal stakeholders, freelancers, and suppliers to ensure timely delivery.

Produce operational reports and dashboards related to content production, workflow progress, and budget tracking to support efficient assessment content production.

Proficiency in Microsoft Excel, Word, and Microsoft Teams.

Experience maintaining trackers, reports, records, file structures, and documentation.

Experience supporting freelance suppliers or external stakeholders in an operational or administrative capacity.

Work Experience Required: Not explicitly mentioned in the JD.

Experienced in administrative, coordinator, or operations support roles, preferably within educational publishing, assessment, or content production environments.

Able to manage multiple priorities and meet deadlines in a fast-paced environment with excellent attention to detail.

Skilled in using workflow management tools such as Jira or ClickUp, and confident in stakeholder coordination across international teams.