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Mid-level, generalist People Ops role in Mumbai with common skillset and metro location increases candidate competition.
Core HR operations and HCM experience are easily transferable across industries, so sensitivity is low.
Explicit 2–6 year requirement plus HR systems and SOP expectations moderately increase filtering.
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Provide timely project and process support to employees, managers, and People Team professionals, ensuring superior service experience.
Manage HR systems and processes across the Employee Lifecycle (Hire to Termination), including Workday help cases and SLA management.
Collaborate with internal/global teams to improve process efficiency, maintain learning base, update SOPs, and support reporting and dashboards.
Bachelor's degree or equivalent required.
2 to 6 years of professional experience in HR operations or related roles.
Experience with HRMS systems such as Workday, SuccessFactors, SAP HCM, or Oracle Fusion preferred.
Location requirement: Based in Powai, Mumbai (onsite).
Prior experience stabilizing processes and creating SOPs in HR operations environments.
Proven ability to manage confidential information with discretion and operate independently or collaboratively to deliver results.
Experience in supporting global HR initiatives and working with multi-location teams to enhance service delivery.