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Remote, generalist operations role with broad vendor-management requirements increases applicant competition.
Vendor management and operations skills are readily transferable across industries and business models.
Explicit 1.5 years requirement plus stakeholder and spreadsheet skills creates moderate shortlisting filters.
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Own and manage relationships with a portfolio of printers/vendors across the US to ensure order quality, timely delivery, and operational excellence.
Coordinate production schedules, resolve order delays, and manage inventory procurement to maintain smooth supply-chain operations.
Identify recurring operational issues and drive process improvements and automation opportunities to enhance vendor experience and operational efficiency.
Minimum 1.5 years experience in operations, vendor management, supply chain, customer success, or account/relationship management.
Strong written communication, stakeholder management, problem-solving, and decision-making skills.
Comfortable working with spreadsheets (Excel or Google Sheets).
Work Experience Required: At least 1.5 years in relevant domains as stated above.
Experienced in managing multiple vendors/partners in a fast-paced operational environment with accountability for performance outcomes.
Data-driven mindset to analyze trends, solve problems proactively, and improve processes continuously.
Capable of building long-term strategic partnerships with external vendors rather than transactional support roles.