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Tier-1 brand, mid-level generalist enterprise sales role, and broad skill requirements drive high competition.
Strong telecom domain expertise and GCC customer engagement experience reduce cross-industry transferability.
Explicit 7–10 years requirement plus telecom domain and executive stakeholder experience make shortlisting highly strict.
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Manage and grow large enterprise or strategic Telecom customer accounts.
Drive account growth through strategic planning, customer retention, upselling, and cross-selling.
Own stakeholder management including executive and CXO-level relationship management and ensuring customer success outcomes through cross-functional collaboration.
7-10 years of experience in Customer Success, Account Management, Client Partner, or Strategic Account Management roles.
Strong Telecom domain expertise managing large enterprise or strategic Telecom customers.
Bachelor's degree in Business Administration, Engineering, IT, Telecommunications or related discipline; MBA preferred.
Work from Ahmedabad office minimum 3 days a week; hybrid working allowed per domain needs.
Experienced in managing executive stakeholders at senior leadership and CXO levels within Telecom accounts.
Skilled in applying customer success methodologies, account governance, and customer lifecycle management to drive measurable business growth.
Familiar with Global Capability Center (GCC) operating models and customer engagement frameworks in a complex organizational environment.