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Job Description
Structured overview of role & requirementsAbout This Role
Support customer-facing activities by acting as a liaison between institutes, faculty, students, and the sales team for digital product coordination.
Generate and maintain customer usage and activation reports using Microsoft Excel; handle customer queries and basic issue resolution with timely follow-up.
Coordinate with sales, customer support, product, and operations teams to facilitate smooth onboarding, activation, and ongoing usage of digital products.
Minimum Requirements
Bachelor’s degree in any discipline; preference for business, commerce, management, or technology backgrounds.
Work Experience Required: Less than 1 to 3 years (early career or freshers encouraged).
Must comply with Apprenticeship Act, 1961, and MUST NOT have ever drawn EPF.
Legal eligibility to work in India required.
Ideal Candidate Profile
Comfortable working in a customer-facing coordination role involving multiple stakeholders (institutes, sales, support teams).
Proficient in Microsoft Excel for data tracking and report preparation to support sales operations.
Capable of managing multiple requests and communications with attention to detail and professional responsiveness in a digital product environment.