Team Leader – Operations – Ahmedabad, Bengaluru
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of 25-30 associates handling candidate verification operations to ensure smooth service delivery.
Monitor and evaluate team performance regularly, conducting coaching and feedback to drive improvements and maintain operational efficiency.
Coordinate with Operations and Client Service teams to streamline workflows and reduce turnaround time, ensuring consistent achievement of service standards.
Minimum Requirements
6-8 years of work experience in operations or related fields.
Bachelor’s degree in any field.
Proficiency in MS Office.
Not explicitly mentioned: Notice period or location constraints beyond Ahmedabad, Bengaluru mention.
Ideal Candidate Profile
Experienced leader capable of motivating and mentoring a mid-sized operations team.
Strong at managing stakeholder relationships and influencing internal and external partners effectively.
Demonstrates operational ownership with a balance of empathy and business acumen focused on client success.