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Tier-1 brand, generalist HR ops role, metro location and hybrid setup increase applicant competition.
HR operations skills are transferable, but Workday expertise and regional compliance raise domain specificity.
No explicit years but requires HR operations experience, Workday skills, and regional compliance knowledge.
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Execute and take ownership of multiple HR processes for Indonesia and other ASEAN & ANZ countries including onboarding, offboarding, data maintenance, reporting, and metrics.
Lead regional or global HR projects, manage service delivery metrics and third-party supplier performance, with a focus on improving service quality and operational efficiency.
Maintain data integrity and compliance, provide complex customer service support, identify process improvement opportunities, and support HR audits and year-end reporting.
Bachelor’s degree from an accredited institution.
Fluency in English, both verbal and written.
Prior professional experience in HR Operations and/or service-oriented environment, ideally within a multinational organization.
Work Experience Required: Prior experience in HR Operations/Service environment; years of experience not explicitly mentioned in the JD.
Ability to work independently and manage complex HR processes in a multi-stakeholder, fast-changing environment.
Strong analytical, problem-solving, and communication skills with a focus on customer service excellence and process improvement.
Experience with HR systems (e.g., Workday), proficient with Microsoft Office applications, and up-to-date knowledge of local legislation and regulations relevant to HR operations.