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Tier-1 brand, metro location, mid-level generalist SRE role with broad skills increases candidate competition.
Requires specific production support and observability expertise but core skills are moderately transferable across industries.
Explicit 4+ years requirement plus many mandatory operational tooling and domain skills increases strictness.
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Lead and manage production support and operational activities for multiple critical enterprise applications in a 24x7 environment to ensure availability, stability, and performance.
Serve as technical escalation point for major incidents and coordinate root cause analysis, incident resolution, and operational improvements.
Drive automation, observability, and reliability engineering initiatives to enhance operational excellence and support enterprise modernization efforts.
At least 4 years of experience in Systems Operations Engineering, Application Support, Production Support, or Site Reliability Engineering.
Experience supporting large-scale, 24x7 business-critical application environments with L2/L3 production support.
Technical skills including Linux/Unix administration, Oracle SQL/PLSQL, AutoSys workload automation, and application monitoring tools.
Work Experience Required: 4+ years (explicitly mentioned); Notice period: Not explicitly mentioned in the JD.
Experienced in multi-disciplinary collaboration with application development, infrastructure, database, cybersecurity, and business stakeholders to improve system reliability.
Skilled in incident, problem, and change management with a focus on service restoration, operational readiness, and continuous service improvement under ITIL practices.
Capable of implementing automation and observability solutions using scripting (Python/Shell), cloud operations exposure (Azure/AWS/GCP), and familiarity with SRE and DevOps methodologies.