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Job Description
Structured overview of role & requirementsAbout This Role
Provide hands-on support for application issues using Java scripting, SQL, and Linux environments.
Manage code deployments and release processes across multiple environments, including CI/CD and UAT deployments.
Prioritize and resolve tickets under SLA constraints using tools like JIRA, RALLY, or SERVICENOW.
Minimum Requirements
5-10 years of relevant work experience in application support or related roles.
Hands-on experience with Java scripting, SQL query writing, and Linux environment operations.
Experience with code deployments, release management including CI/CD pipeline and UAT.
Proficiency with ticketing tools such as JIRA, RALLY, or SERVICENOW.
Ideal Candidate Profile
Experienced in SLA-driven, multi-environment application support with a focus on Java-based applications.
Skilled at troubleshooting through scripting, querying databases, and navigating Linux systems.
Capable of managing release activities including environment setup and maintaining SOPs within structured project timelines.