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Strong employer brand, metro location, and mid-level experience range increase applicant competition.
LMS administration skills transfer across industries but L&D domain expertise remains moderately specialized.
Explicit 5–8 year requirement plus LMS platform and governance expertise increases filtering strictness.
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Manage end-to-end administration and governance of enterprise learning platforms including SuccessFactors Learning and Degreed, ensuring data integrity, compliance, and learner experience.
Lead learning deployments and global launches coordinating multiple stakeholders to ensure timely, high-quality delivery aligned to SLAs and risk management standards.
Drive continuous improvement through data analytics, reporting, automation identification, and stakeholder consultations to enhance learning operations and learner engagement.
Bachelor’s degree in Business, HR, Learning & Development, Information Systems, or related field or equivalent experience.
5-8 years of experience in Learning Operations, LMS Administration, or Learning Support, specifically with enterprise learning platforms in global environments.
Proficiency in Microsoft Office tools; hands-on experience with LMS/LXP platforms like SuccessFactors Learning and Degreed required.
Experience working in ticket-based support environments such as ServiceNow is mandatory.
Experienced in managing global, matrixed enterprise learning ecosystems with strong focus on operational excellence and governance compliance.
Skilled in configuring LMS entities, managing bulk learning operations, and utilizing reporting/dashboard tools to deliver actionable business insights.
Capable of leading cross-functional delivery, handling escalations, and driving continuous process optimization and automation in a fast-paced digital learning environment.