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Metro location, mid-level experience, and a recognizable global tech brand increase applicant competition.
ServiceNow platform skills are moderately transferable across industries that use the platform.
Mandatory 4+ years ServiceNow experience and specific module/integration skills create high shortlisting strictness.
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Architect, design, and implement automated workflows and integrations on the ServiceNow platform to improve business productivity and employee satisfaction.
Lead development and deployment of functional workflows, business rules, and secure API integrations ensuring platform scalability, security, and performance.
Drive continuous platform optimization including code reviews, unit testing, root cause analysis, documentation, and participate in on-call rotations for 24x7 critical service availability.
4+ years of proven experience as a ServiceNow Developer with expertise in Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, and third-party API integrations.
Hands-on implementation and configuration experience in one or more ServiceNow domains: ITSM, CSM, ITOM, HR, or IRM.
Ability to manage data migrations, code promotions, Update Sets, and work within change management processes.
Location requirement: Must work from Bangalore office (in-office environment) unless on approved leave or travel.
Experienced in translating complex strategic operational workflows into scalable automated ServiceNow solutions across multiple domains.
Capable of managing multiple deliverables simultaneously with strong analytical skills and technical leadership to mentor peers.
Comfortable working in a 24x7 customer service ecosystem emphasizing resilience, security, and continuous improvement.