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Tier-1 brand, mid-level generalist operations title, and metro location create high applicant competition.
Microsoft Teams and UC device skills transfer across enterprises but are domain-specific, limiting industry portability.
Explicit 5+ years plus required Microsoft Teams/UC expertise and PowerShell scripting make filters stringent.
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Manage and support Microsoft Teams platform and related endpoint and personal communication devices for a global user base.
Perform proactive monitoring, troubleshooting, and operational support to ensure high service availability and user experience.
Automate tasks using PowerShell and maintain technical documentation, SOPs, and knowledge articles for continuous improvement.
Bachelor’s degree in Computer Science.
5+ years of experience with Microsoft Teams and unified communications platforms.
Experience managing endpoint devices like desk phones, conference room phones, and personal collaboration devices.
Work Experience Required: 5+ years in relevant domain; Notice Period: Not explicitly mentioned.
Experienced in enterprise-level Microsoft Teams platform management and device operations supporting global scale users.
Skilled in automation and scripting (PowerShell) to optimize support processes.
Demonstrates capability to maintain compliance with security and data protection policies during platform and device management.