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Tier-1 brand, metro location, mid-level generalist devops title, and broad skills increase applicant density.
Linux infrastructure, incident response, and VMware skills are broadly transferable across industries.
Explicit 3+ years plus mandatory Linux, ServiceNow, and operational skills create moderate filtering.
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Serve as Tier 2 escalation point for Linux infrastructure alerts, incidents, and operational queries within a global technical operations team.
Support Linux server operations including provisioning, maintenance, patching coordination, troubleshooting, and collaboration with cross-technology teams.
Maintain operational documentation, participate in incident management, change activities, and contribute to automation and process improvements.
3+ years in infrastructure operations, Linux administration, or related technical support roles.
Working knowledge of Linux administration (preferably Red Hat Enterprise Linux 7/8/9) including troubleshooting and operational tasks.
Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience.
Right to work in India; hybrid work model with 3 days office in Hyderabad.
Experience operating in a Tier 2 infrastructure support role with exposure to Linux server environments and enterprise monitoring tools.
Ability to manage Linux server administration tasks, incident escalation, and coordinate with diverse technical teams across applications, network, storage, and security domains.
Comfortable following structured processes during critical incidents with clear communication to technical and non-technical stakeholders.