Back
Common CSM title, mid-level experience, and Mumbai metro increase candidate competition.
Customer success skills are transferable across SaaS, though cybersecurity experience is preferred, giving medium sensitivity.
Explicit 5+ years requirement but few mandatory technical filters implies medium strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own customer retention, renewals, upselling, and cross-selling to drive revenue growth.
Manage strategic accounts including senior stakeholder engagement and handling customer escalations.
Collaborate cross-functionally to support project reviews and business development activities.
5+ years experience in customer success, account management, or related roles.
Experience with customer retention, renewals, upselling, cross-selling, and strategic account management.
Location requirement: Mumbai.
SaaS and Cyber Security experience is a plus but not mandatory.
Experienced in managing senior stakeholders and negotiating in B2B environments.
Proven track record in revenue growth through customer success initiatives.
Comfortable working in dynamic, cross-functional teams within technology-driven organizations.