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Common HR generalist role, early-mid level and recognizable BPO employer increases applicant density moderately.
Medium because HR skills are transferable, but BPO/call-center experience preference limits fit.
Medium due to explicit 2+ years requirement and BPO experience preference, but minimal technical filters.
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Develop and implement HR solutions through data collection, analysis, and recommending actions to improve employee and manager performance.
Manage special projects including research, coordination, information organization, and reporting on HR data and trends.
Handle onboarding, offboarding, employee relations issues, policy updates, payroll assistance, and administrative tasks aligned with local labor laws for the Indore location.
Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.
Minimum 2+ years of direct HR experience; experience with hourly employees and/or call center environment preferred.
Proficiency in English communication.
Work Experience Required: Minimum 2+ years in HR (BPO industry experience preferred).
Experience working in fast-paced, high-performance environments, especially in BPO or call center sectors.
Ability to manage multiple HR functions including employee relations, onboarding/offboarding, and compliance tasks independently.
Familiarity with HRIS systems, reporting, and benefits/compensation administration is advantageous.