Back
Generalist engineering intern in Bangalore, metro location, and early-career role increases applicant density.
Cloud and security-focused support skills are moderately transferable across tech companies.
Moderate filters: required networking/cloud fundamentals and shift availability but no strict years or certifications.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide remote technical support to Skyhigh Security cloud customers during POC and post-deployment phases, resolving product-related and system-level issues.
Interact with customers via phone/email, prioritize and escalate critical issues as needed to support escalation engineers.
Document technical issues, analyses, and customer communications clearly; contribute to the team knowledge base.
Currently pursuing a degree in Computer Science, Engineering, or related discipline.
Understanding of networking protocols like TCP/IP, DNS, SSL, SAML and database fundamentals.
Strong analytical and problem-solving skills; ability to multitask and work under pressure.
Willingness to work in shifts. Work Experience Required: Not explicitly mentioned in the JD.
Comfortable working in a fast-paced tech support environment handling complex troubleshooting in multi-vendor network systems.
Interest or basic knowledge in cloud platforms (Azure, AWS, O365, Salesforce) and cybersecurity domain.
Motivated to learn cross-functional collaboration and modern technical support tools with potential to transition into a full-time role based on performance.