Assessment Operations Team Manager
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage the Noida-based Assessment Operations team responsible for operational processes supporting the Oxford Test of English portfolio.
Drive operational delivery, process improvements, automation and AI-enabled innovations to create an efficient, scalable operational hub.
Manage supplier relationships, ensure quality execution of workflows, and support project planning and continuous improvement initiatives.
Minimum Requirements
Proven experience leading and developing operational or cross-functional teams.
Strong proficiency with Microsoft Office and collaboration tools such as Microsoft Teams.
Work Experience Required: Not explicitly mentioned in the JD.
Location requirement: Based in Noida, India (Sector - 62).
Ideal Candidate Profile
Experienced operations leader with a focus on process optimization, automation, and operational excellence in complex, fast-paced environments.
Skilled in stakeholder management including global teams and external suppliers, with strong communication capabilities.
Demonstrated ability to build and develop teams, drive efficiency through technology and continuous improvement methodologies.