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Common sales executive role, metro location, and broad skillset increase applicant competition.
Hospitality-specific knowledge of F&B operations and hotel billing reduces transferability across industries.
No explicit years, certifications, or mandatory technical skills so filtering is likely light.
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Serve as primary technical and customer satisfaction resource for F&B reservation agents.
Manage guest reservation requests and ensure accurate, courteous service including monitoring bookings and follow-up on deposits/guarantees.
Supervise and coordinate all activities of assigned F&B outlet, including financial oversight, service flow, and inter-department collaboration to meet revenue targets.
Experience in Food & Beverage reservation or sales role: Not explicitly mentioned in the JD.
Familiarity with hotel F&B outlets, rates, promotions, and billing procedures.
Ability to manage reports such as monthly outlet, objective reviews, and promotion analyses.
Work Experience Required: Not explicitly mentioned in the JD
Strong operational focus with ability to coordinate between multiple hotel departments and handle guest relations effectively.
Experience in managing financial aspects of an F&B outlet including revenue forecasting and billing corrections.
Skilled in handling guest requests and maintaining guest databases with personalized recognition programs.