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Metro location, mid-level (8–12 years) generalist finance role with common skills yields moderate competition.
Accounting and O2C/R2R domain knowledge transfers across firms but requires specific process expertise.
Explicit 8–12 years, finance operations and Power Platform skills create high shortlisting strictness.
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Own and operate the Order-to-Cash (O2C) service management and ticketing platform, ensuring structured, controlled, and scalable service delivery.
Monitor service queues, SLA adherence, workload balancing across delivery teams, and provide operational reporting and dashboards to Finance leadership.
Drive adoption of workflow-based processes and partner with Finance and Change teams to implement automation using Power Automate, Power Apps, and Power BI.
Bachelor’s degree in Finance, Accounting, Business, or related discipline.
8–12 years of experience in finance operations, service management, or shared services environments.
Ability to work in shifts; in-office during onboarding with hybrid work (3 days/week) afterward.
Strong understanding of service management, operational governance, and experience with ticketing/workflow tools.
Experienced in managing cross-functional O2C operations within global or shared services setups, balancing workload and SLA adherence.
Skilled in analytics, reporting, and driving process automation, especially using Microsoft Power Platform (Power Automate, Power Apps, Power BI).
Capable of working collaboratively with Finance, IT, and global stakeholders, maintaining operational controls and continuous improvement initiatives.