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Strong brand, generalist backend title, mid-level 4–7yrs, metro location and broad skillset increase competition.
Core backend skills are transferable, but ITIL/managed-services experience increases domain specificity.
Explicit 4–7 years, mandatory managed-services production experience and specific backend support skills increase filter strictness.
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Maintain and enhance enterprise-grade backend systems for global clients with a focus on stability, performance, and continuous improvement.
Handle production incidents, service requests, and problem tickets within SLAs in a managed services environment.
Develop and support backend APIs, microservices, backend integrations, and databases with deployment and release support responsibilities.
4–7 years of hands-on experience in backend development, application support, or managed services delivery.
Proficiency in backend technologies such as Java/Spring Boot, Node.js, Python, .NET/C#, and microservices architecture.
Experience working in production support or managed services environments with knowledge of incident, problem, change, and release management.
Degree required: BE/B.Tech/MCA/MSc IT or equivalent in Computer Science, IT, or related field.
Experience working in ITIL-based managed services models with SLA-driven production support and backend development.
Strong expertise in troubleshooting backend, API, integration, database issues, and performing RCA in live production environments.
Skilled in collaborative offshore/onshore delivery models and willing to work shifts or extended support hours as needed.