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Tier-1 brand, metro Bangalore location, generalist project role with broad skills increases applicant competition.
Core project management skills are transferable, but aerospace supplier and ITSM experience increase domain specificity.
Explicit 7+ years, Scrum Master, ITSM and vendor management requirements increase shortlisting rigidity.
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Lead and manage cross-functional and subcontractor teams in India to drive IT service delivery and project success within the Digital function.
Facilitate Scrum and Agile ceremonies, monitor KPIs/SLAs, and implement continuous improvement initiatives for IT operations management.
Collaborate with business counterparts in Europe and India to develop strategic roadmaps and manage budget for the project perimeter.
7+ years of experience in project management, IT operations management, and handling multiple operations teams.
Experience as Scrum Master for minimum 2 years with Agile/SAFe methodology knowledge.
Graduate or Post Graduate qualification.
Willingness to travel short-term to Europe.
Strong leadership skills with experience leading cross-functional and international teams, including subcontractors and vendors.
Demonstrated ability to manage service delivery with accountability and performance measurement within IT and Agile contexts.
Experience with ITSM tools like ServiceNow, risk management, business process analysis, and aerospace domain knowledge preferred.