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Job Description
Structured overview of role & requirementsAbout This Role
Own the operational deployment of risk, control, and quality frameworks across specified solution lines and GCC sites.
Design and execute process-level control testing and quality assurance programs including defect root cause analysis and remediation tracking.
Prepare operations for internal and external audits (ISO 9001, ISO 27001, SOC 1/2), including evidence compilation and mock audits.
Minimum Requirements
12+ years total work experience, including 8+ years in risk, quality, or audit within GCC or shared services.
Bachelor's or master's degree in a relevant discipline.
Lean Six Sigma Black Belt; ISO 9001 Internal/Lead Auditor certifications mandatory; CIA, CISA, or COPC certifications preferred.
Strong expertise in RCSA, control testing, quality assurance methodologies, audit readiness standards, and process documentation; knowledge of ISO 9001/27001 and SOC framework required.
Ideal Candidate Profile
Experienced senior SME with deep expertise in risk and quality management within GCC or shared services environments.
Capable of influencing process owners and managing multi-site, cross-cultural collaborations under audit scrutiny.
Experienced in operationalizing control frameworks, driving remediation, and preparing teams for external audits in complex, multi-location setups.
